Payment Terms: All customers are required o provide Aishni Home Furnishings with a copy of their retail certificate and tax ID number. We accept all major Credit Cards (Master, Visa, American Express and Discover), Certified Check and Business Checks. For all container orders, customers must pay 25% in advance and 25% within 30 days from the date order placed and the final 50% when the container arrives at a U.S. port. Terms are available upon request on orders of $2500.00 or more with an approved credit. Minimum Order: First time minimum order is $2000.00 and re-orders are $1000.00

Delivery: Please be advised that trucking companies are not responsible for unloading, loading or moving of the merchandise when it reaches your store/warehouse. It is the customers’ responsibility to unload the merchandise from the truck and move it to their facility unless a prior arrangement has been made with the trucking company. Delivery time given is an estimate only and may change without notice. Items that are out of stock have a lead-time of three (3) to four (4) months. Items that are available in stock are shipped immediately.

Shipping: All items shipped are FOB Aishni Home Furnishings, CA unless otherwise specified. Customer is responsible for all shipping charges. All items shipped will be either freight collect or shipping charges will be included on the invoice. For all container orders, the containers will be shipped directly to your store/warehouse. We will handle the custom clearance and the delivery to your store/warehouse. NO ORDERS WILL BE SHIPPED WITHOUT AN APPROVED PAYMENT METHOD.

Returns: ALL RETURNS ARE SUBJECT TO A 15% RE-STOCKING FEE. Aishni Home Furnishings will not accept any return after 21 days from the day the merchandise reaches customers’ store/warehouse. Customers must notify Aishni Home Furnishings within seven (7) days of receiving the merchandise if they wish to return items. All returns must be pre-authorized in writing by Aishni Home Furnishings.

Claims: All items leaving our warehouse are carefully inspected and packed to minimize any loss. It is customers’ responsibility to inspect the merchandise immediately upon receipt and contact the carrier to file any claim if there is any damage to the items received. A claim cannot be made for goods that are picked up by our customers’ vehicles/trucks. If a customer feels that the items were damaged prior to leaving our warehouse then he/she is advised to contact Aishni Home Furnishings immediately and notify us of the claim. Claims related to defects in our items have to be submitted in a timely manner. ALL CLAIMS MUST BE SUBMITTED TO Aishni Home Furnishings WITHIN SEVEN (7) DAYS OF RECEIPT OF MERCHANDISE. Customer must obtain an authorization by contacting Aishni Home Furnishings prior to returning any merchandise. No returns will be accepted without a prior authorization.

Products: All our products are hand made and thus there may be some variations in color, carving, measurements and appearance. We put a great deal of effort and emphasis during manufacturing of our goods to avoid any imperfections but since they are all handmade, they will have slight imperfections that add a unique character and distinction to our products. By accepting the goods, the customer agrees to the aforementioned.